PHFO P-EBT Materials

Below are materials with everything you need to know about Pandemic EBT in Oregon.

INFORMATIONAL PRINTABLE

ALL LANGUAGES (English, Español,Tiếng Việt, Somali, русский, Trad. Chinese, Simplified Chinese, Arabic)


P-EBT Frequently Asked Questions

Have questions about your P-EBT benefits and when you will get them? Get answers below.

It is has taken longer anticipated for the necessary data from schools to be processed so P-EBT can be provided to qualifying children in their districts. The Department of Human Services also is taking longer than anticipated to process this data and be able to mail out EBT cards to all the families with children who qualify. As of right now, they are hoping all benefits can be distributed by mid-September.

The Department of Human Services has a P-EBT hotline that you can call or an email address to reach them to ask about your specific family and children. You can check-in to see if they have already sent benefits to your family, if they haven’t yet but the benefits are coming or to see if your school hasn’t yet submitted data so they are unable to provide you with benefits yet. You can also check-in in case you think you’ve been missed but should qualify for these benefits or to make sure they have your correct mailing address.

Phone number: 503-945-6481
Email address: [email protected]

DHS has been slow to respond to families calling the hotline and emails. Please continue calling the hotline and leaving a message or emailing as this is the only source of benefit specific information. Hunger-Free Oregon is currently advocating for quicker response times and to prioritize solutions for families with additional language needs.

Join us on calling on the Governor to let her know that Pandemic EBT is a critical food resource that your family has been waiting to receive since March. Doing this will help ensure that the state prioritizes staff time and resources to ensuring families receive P-EBT as soon as possible.

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Want more information on COVID?

We have compiled resources to help you keep food on the table during this pandemic.
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Want more information on COVID?

We have compiled resources to help you keep food on the table during this pandemic.
Learn more